Technical training, specialisation, promptitude, collaboration, passion: these are the elements that, together with product quality and innovation, make the difference when choosing a partner for your business.

These are the same ingredients that we put at the heart of our Customer Care department, a team of TECO specialists dedicated to managing customer relations and business practices in Italy and abroad.

We are talking about a work group of 23 professionals, organised by geographical area of competence, dedicated to building the relationship with the customers in order to bring them closer to TECO’s values and mission.

Indeed, the Customer Care department supports and enhances the work of TECO’s Area Managers and Account Executives and works in constant synergy with TECO’s agencies to consistently offer customers a high level of service.

The team, which handles 200 orders and 80 offers per day, supports the customer in the purchasing process with an average time of 36h for sending the quotation and 48h for processing the order.