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Tickets for the SPS 2023 available now

Secure your ticket at the early bird price until 10 October 2023.

FAQ „SPS on air“

To make sure that your online experience is the best it can be, we have compiled the most important questions and answers about using the digital platform for you. If any questions remain unanswered, our contact persons are available to you at any time.

Opening up the digital platform

For exhibitors, the digital platform will be open on 4 September 2023.

For visitors, the digital platform will be open on 18 September 2023.

The platform will be open until 31 December 2023.

FAQ exhibitors

Digital platform

As soon as information is filled out in the “Media Package Manager” (MPM), the exhibitor can see directly in the preview how it will look on the website, app, etc. It looks exactly the same as in the exhibitor search on the website.

Exhibitor passes are valid for both the face-to-face event and the digital platform. Exhibitors can use the digital platform for the entire duration of the event.

Use Google Chrome, Mozilla Firefox, or Microsoft Edge to participate in the event. Internet Explorer is not supported by the digital platform.

Protection against data misuse is very important to us as an organizer. For that reason, the event complies with the current General Data Protection Regulation.

You can find our participation opportunities and offers in our portfolio. Please contact our SPS Marketing Solutions Team for this.

Yes. You can find the how-to guides here.

Structure of the platform

The platform is available in German and English and it is possible to switch between the languages in the top navigation bar.

In your personal profile, the data taken from the exhibition login and ticket registration can be expanded, the matchmaking information can be customized and a profile picture can be added.

Based on the information provided during matchmaking, the system suggests suitable conversation partners. Matching details are displayed on the profile pages of the participants. Your own matchmaking details can be changed or supplemented at any time in your personal profile.

Under "Search Participants" in the networking section, you can also find other participants. With the help of different filters, you can narrow down your results.

Video call

Video calls work via the open source "Jitsi" in the browser, there is no login necessary as Jitsi is integrated into the platform.

You can participate in a video call with a laptop, PC as well as with a mobile device. To use all functions of a video call, you need a device with a camera and a microphone. Please make sure that your browser (Google Chrome, Microsoft Edge or Mozilla Firefox) has the latest version.

Mobile devices may have limitations due to different versions of the various operating systems.

There is a difference between scheduled and spontaneous video calls.

Scheduled video calls are possible between all participants. To do this, you arrange an appointment via your profile.

Spontaneous video calls, so-called instant video calls, take place between visitors and exhibitors. Spontaneous video calls can be started via the profile of exhibitor representatives using the button "Ad-hoc video call" if the contact person is currently available for this.

The video call cannot be recorded by any participant.

Ticketing / Access authorization

The exhibitor pass also provides access authorization for exhibitor representatives on the digital platform. These are created in the “Ticket Services for Exhibitors” portal (ATP) by the exhibitor's main contact person.

With the exhibition login, the exhibitor representative can log on to the platform and is directly assigned to the exhibitor profile. In advance, all exhibitor representative profiles are inactive and must be activated on the platform by the main contact person in order to appear as a contact person in the company profile.

The main contact person is the company representative who works with the trade fair team as the first point of contact. This person has admin rights on the platform and must activate the profiles of the exhibitor representatives. The main contact person can also appoint one or more representatives, who also have admin rights. In addition, the main contact person can edit the exhibitor profile in the exhibitor area. In order to be able to use the admin rights on the portal as the main contact person, an exhibitor pass must first be created via the portal "Ticket Services for Exhibitors".

Program

All contributions of the livestream and further on-demand contributions will be available on the platform afterward. These can be found in the respective program item in the event calendar. 

The program is available online at the earliest on the evening of each event day and at the latest from the following day.

The entire program of the Technology Stage powered by VDMA/ZVEI will be broadcast live.

The streaming provider is currently available in all countries.

Contact Management

With the Contact Management, exhibitors have the opportunity to keep track of their digital trade show activities and organize the exchange and tracking of relevant contacts within the team.

In the Worklist in the Leadmanager, contacts are listed in tabular form and can be assigned to an agent. In addition, the status as well as the potential of the contact can be specified.

Depending on how the contact is established, a distinction is made between active and passive contacts. Active contacts are equivalent to handing over a business card at the physical event. Passive contacts can arise, for example, through profile visits or visits to a program item or roundtable. Here you will receive the company name and first and last name. Convert them into an active contact by contacting them.

FAQ visitors

Digital platform

Visitor tickets are valid for both the face-to-face event and the digital platform. With your day ticket, you can use the digital platform for the entire duration of the event.

Use Google Chrome, Mozilla Firefox, or Microsoft Edge to participate in the event. Internet Explorer is not supported by the digital platform.

Protection against data misuse is very important to us as an organizer. For this reason, the event complies with the current General Data Protection Regulation.

Structure of the platform

The platform is available in German and English and it is possible to switch between the languages in the top navigation bar.

In your personal profile, the data taken from the exhibition login and ticket registration can be extended, the matchmaking information can be customized and a profile picture can be added.

Based on the information provided during matchmaking, the system suggests suitable conversation partners. Matching details are displayed on the profile pages of the participants. Your own matchmaking details can be changed or supplemented at any time in your personal profile.

Under "Search Participants" in the networking section, you can also find other participants. With the help of different filters, you can narrow down your results.

 

Video call

Video calls work via the open source "Jitsi" in the browser, there is no login necessary as Jitsi is integrated into the platform.

You can participate in a video call with a laptop, PC as well as with a mobile device. To use all functions of a video call you need a device with a camera and a microphone. Please make sure that your browser (Google Chrome, Microsoft Edge or Mozilla Firefox) has the latest version installed.

Mobile devices may have limitations due to different versions of the various operating systems.

There is a difference between scheduled and spontaneous video calls.

Scheduled video calls are possible between all participants. To do this, you arrange an appointment via your profile.

Spontaneous video calls, so called instant video calls, take place between visitors and exhibitors. Via the profile of exhibitor representatives, a spontaneous video call can be started via the button "Ad-hoc video call" if the contact person is currently available for this.

The video call cannot be recorded by any participant.

Ticketing / Access authorization  

With a valid visitor ticket and the exhibition login, you can access the platform from 18 September 2023.

After the first registration on the platform, the visitor goes through an onboarding process that helps him create his profile. Here the visitor answers questions that are necessary for the matchmaking process and he has the opportunity to add a profile picture.

Program

All contributions of the livestream and further on-demand contributions will be available on the platform afterward. These can be found in the respective program item in the event calendar. 

The program is available online at the earliest on the evening of each event day and at the latest from the following day.

The entire program of the Technology Stage powered by VDMA/ZVEI will be broadcast live.

The streaming provider is currently available in all countries.